Privacy policy

 

EzPrintWear (“we”, “us”, or “our”) operates this website and online store through Shopify. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, or otherwise interact with our Services.

By using our Services, you agree to the practices described in this Privacy Policy.

SECTION 1 - PERSONAL INFORMATION WE COLLECT

We may collect the following categories of personal information:

Contact Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Order & Payment Information

  • Purchase history

  • Transaction details

  • Payment confirmation

  • Billing information

Account Information

  • Login credentials

  • Preferences and settings

Device & Usage Information

  • IP address

  • Browser type

  • Device identifiers

  • Website interaction data

  • Cookies and analytics data

Customer Support Information

  • Messages, emails, and inquiries sent to us

SECTION 2 - HOW WE COLLECT INFORMATION

We collect information:

  • Directly from you when you place orders, contact us, or create an account

  • Automatically through cookies and similar technologies

  • From Shopify and service providers that help operate our store

  • From advertising and analytics partners

SECTION 3 - HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and updates

  • Improve our website and Services

  • Detect fraud and maintain security

  • Personalize your shopping experience

  • Send marketing emails and promotions (you may unsubscribe at any time)

  • Comply with legal obligations

SECTION 4 - SHOPIFY AND THIRD-PARTY SERVICES

Our store is hosted by Shopify. Shopify may process your personal information in order to provide payment processing, hosting, analytics, and other ecommerce functionality.

We may also share information with trusted third-party providers including:

  • Payment processors

  • Shipping carriers

  • Analytics providers

  • Marketing and advertising platforms

  • Customer support tools

These providers only receive information necessary to perform their services.

To learn more about Shopify’s privacy practices, visit:
https://www.shopify.com/legal/privacy

SECTION 5 - COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember cart contents and preferences

  • Analyze website traffic

  • Improve website functionality

  • Provide personalized advertisements

You can manage cookie preferences through your browser settings.

SECTION 6 - MARKETING COMMUNICATIONS

We may send promotional emails about products, discounts, and updates.

You may unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

Even if you opt out of marketing emails, we may still send transactional emails related to your orders or account.

SECTION 7 - DATA RETENTION

We retain your personal information only as long as necessary to:

  • Provide Services

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce agreements

When no longer required, your information will be securely deleted or anonymized.

SECTION 8 - YOUR PRIVACY RIGHTS

Depending on your location, you may have rights to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Request a copy of your data

  • Object to certain processing activities

  • Opt out of targeted advertising

To exercise these rights, contact us at:
support@ezprintwear.com

SECTION 9 - CHILDREN’S PRIVACY

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

SECTION 10 - SECURITY

We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed 100% secure.

We recommend that you protect your account credentials and avoid sharing sensitive information through unsecured channels.

SECTION 11 - INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored outside your country of residence, including in countries that may have different data protection laws.

By using our Services, you consent to these transfers where permitted by law.

SECTION 12 - THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

SECTION 13 - CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

SECTION 14 - CONTACT INFORMATION

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

EzPrintWear
support@ezprintwear.com