Shipping policy
Thank you for shopping with EZPrintWear. We are committed to delivering your custom products as quickly and efficiently as possible. Please review our shipping policy below for detailed information regarding production, processing, shipping times, and delivery options.
Processing & Production Time
All products are made-to-order and custom-produced specifically for each customer.
- Production time: 3–5 business days
- Business days do not include weekends or holidays.
- Customized orders may require additional processing time during peak seasons.
Shipping Methods & Rates
United States
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 10–20 business days | $5.99 |
| Express Shipping | 7–10 business days | $19.99 |
| Free Shipping | Orders over $75.00 | Free |
Canada, Europe & Australia
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 10–20 business days | $9.99 |
| Express Shipping | 7–10 business days | $24.99 |
| Free Shipping | Orders over $75.00 | Free |
Please note that shipping times are estimates and may vary due to customs clearance, weather conditions, holidays, or carrier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Tracking updates may take several business days to appear depending on the carrier.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. EZPrintWear is not responsible for lost packages or delivery issues caused by incorrect or incomplete addresses.
Delayed Deliveries
We are not responsible for shipping delays caused by:
- Customs clearance
- Weather conditions
- Carrier disruptions
- International transportation delays
- Incorrect customer information
If your package experiences a significant delay, please contact us and we will do our best to assist you.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost, please contact us within 7 days of the estimated delivery date and include:
- Your order number
- Photos of the damaged item (if applicable)
- Relevant shipping details
We will review each case individually and work toward a fair resolution.
Order Changes & Cancellations
Orders may be modified or canceled within 12 hours of purchase. Once production begins, changes or cancellations may no longer be possible because all items are custom-made to order.
Contact Us
If you have any questions regarding shipping or delivery, please contact us at:
support@ezprintwear.com
